unsatisfactory

/ʌnˌsæt̬.ɪsˈfæk.tɚ.i/

形容词

不令人满意的；不够好的
The customer service received from the company was unsatisfactory, as the issue was not resolved and communication was poor.
公司提供的客户服务令人不满意，因为问题未得到解决，沟通也很差。